AFB77 Privacy Policy — How We Keep Your Information Safe

01 Introduction & Applicability

AFB77 places the highest importance on its users' privacy. This Privacy Policy explains what information is collected when you use the AFB77 website or app, how that information is used, who it may be shared with, and what rights and choices are available to you.

This policy applies to all AFB77 services — the website, mobile app, live chat, email communications, and any other interaction you have with AFB77. It applies equally to all users accessing AFB77 from Bangladesh.

We want you to know exactly what happens with your data. This policy is written in plain, straightforward language — not legalese — so anyone can understand it. If you have any questions, contact us at support@afb77.biz.

02 What Information We Collect

AFB77 collects two types of information — what you provide directly, and what is gathered automatically when you use the platform.

We never collect your full bank account details, passwords, or PIN numbers. During payment, that information goes directly to the relevant payment provider (bKash, Nagad, Rocket) — it never passes through AFB77.

03 How Your Information Is Used

AFB77 uses the data it collects solely for the following purposes:

• Account Management: Completing registration, login verification, password resets, and the KYC process.
• Payment Processing: Processing deposits and withdrawals securely and maintaining transaction records.
• Security Assurance: Detecting fraudulent activity, keeping accounts secure, and ensuring compliance with AML policies.
• Service Improvement: Analyzing how users interact with the platform to improve their overall experience.
• Customer Support: Reviewing relevant information to resolve issues and answer questions.
• Relevant Offers: Sending relevant promotions based on your preferences and usage patterns — but only with your consent.
• Legal Obligations: Fulfilling lawful data requests from authorities.

Building advertiser profiles using your betting history or personal data — or selling that data — is not part of AFB77's policy. That is our clear commitment.

04 Who Your Information Is Shared With

AFB77 does not sell your data. However, limited information may be shared with certain trusted parties in order to provide our services:

• Payment Provider: The necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Information is shared with document verification services to complete the KYC process.
• Technology Partners: Technology companies that support platform operations — they are contractually bound to comply with AFB77's privacy policy.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement authorities.

05 Security Measures

AFB77 uses multiple layers of security to keep your data protected:

• SSL/TLS Encryption: 256-bit encryption is active when transmitting your data on the website and app.
• Database Encryption: Stored sensitive information is kept in encrypted form and cannot be read directly.
• Two-factor verification: OTP verification is used during login or large withdrawals.
• Regular Security Audits: AFB77's systems undergo regular security audits.
• Staff Training: AFB77 staff are specially trained to comply with our privacy policy.
• Access Controls: Only authorized staff members can access specific users' information.

In the event of a data breach, AFB77 will notify affected users as quickly as possible and take the necessary steps.

06 Cookies & Tracking Technologies

AFB77's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features on the site to stop working properly.

07 Your Privacy Rights

You have full control over your data at AFB77. You may exercise any of the following rights at any time:

To exercise any of these rights, email support@afb77.biz or reach out via live chat. Requests are typically handled within 7 business days.

08 Minor Protection

AFB77's services are strictly for users aged 18 and above. Collecting data from or providing services to minors is strictly prohibited under AFB77's policy.

Age is verified at the time of registration. If it is later found that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

If a parent suspects their child is using AFB77, please contact support@afb77.biz immediately. We will act promptly.

09 Data Retention Period

AFB77 does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Retained while your account is active and for up to five years after closure.
• Transaction History: Generally retained for up to seven years in accordance with financial regulatory requirements.
• Support Conversations: Retained for up to two years after the issue has been resolved.
• Log Files: Security logs are generally retained for up to 90 days.
• Cookies Data: Session cookies are deleted when you close your browser; persistent cookies expire after a maximum of one year.

Once the retention period expires, data is securely and permanently deleted so that recovery is not possible.

10 Contact & Complaints

For any questions, requests, or complaints regarding our privacy policy, please get in touch with AFB77:

After a complaint is submitted, AFB77 will respond within 7 business days. For complex matters, it may take a little longer — but you will be kept informed.

If this Privacy Policy changes, a notice will be posted on the site and registered users will be notified by email. Continued use of the service after any changes constitutes acceptance of the updated policy.

AFB77 wants you to use the platform with complete peace of mind. Keeping your information secure is our responsibility — and one we take very seriously.